Privacy Policy

Effective Date: 07-07-2025

At Driving School Manchester, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services or visit our website.

1. Information We Collect

We may collect personal information, including but not limited to:

• Your full name
• Contact details (phone number, email address, postal address)
• Date of birth
• Driving licence details
• Payment information
• Information provided through our website forms, email, or phone
• Booking details and lesson history

We may also collect technical data when you use our website, such as:

• IP address
• Browser type and version
• Device information
• Pages visited and website interaction

2. How We Use Your Information

We use your information to:

• Schedule and manage driving lessons
• Communicate with you regarding bookings or services
• Process payments securely
• Improve our services and customer experience
• Send reminders or updates about lessons and tests
• Comply with legal obligations

We do not sell or share your personal information for marketing purposes without your consent.

3. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Payment transactions are processed securely using trusted third-party services.

4. Data Sharing

We may share your information with:

• DVSA or other relevant authorities for test bookings
• Payment processing providers
• Service providers who help us deliver our services

We only share information when necessary and ensure that third parties respect your privacy.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate data
• Request deletion of your data where applicable
• Withdraw consent for certain processing activities
• Opt out of marketing communications

To exercise your rights, contact us using the details below.

6. Cookies & Website Tracking

Our website may use cookies to enhance your browsing experience, analyse site usage, and improve our services. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.