Terms and Conditions

By submitting your driving lesson enquiry and booking through the Driving School Manchester website or over the phone via our Head Office Call Centre, or by booking lessons via the Bill Plant App, you are agreeing that you understand and accept the Terms and Conditions related to the provision of driving lessons with your Driving School Manchester Driving Instructor.

Your driving instructor may also ask that you sign a copy of our Driving Lesson Terms & Conditions, which can be found on the inside cover of the last page of your Pupil Handbook.

All pupils should be aware that all Driving School Manchester’s Instructors are self-employed franchisees of the company whose lesson prices are set independently at the discretion of individual instructors.

Driving School Manchester is not liable for any payments made by the pupil directly to the Instructor, as these monies are not paid to Driving School Manchester.

1. Pupils must be aged 17 years or older to be able to take driving lessons in accordance with UK law.
2. Pupils must certify that they hold a valid driving licence to drive Driving School Manchester’s tuition vehicles. Pupils must inform their Instructor immediately if they receive any endorsements on their driving licence during the period they are receiving tuition.
3. Pupils must inform their instructor directly if they need to cancel a future driving lesson and must provide them with a minimum of 24 hours’ notice. Should the Pupil fail to give the Instructor adequate notice, then the Pupil is liable to pay the full driving lesson fee. This also applies if the Pupil has contacted Head Office asking for a partial/full refund.
4. Pupils should make payment for each lesson of instruction to their instructor prior to the driving lesson(s) taking place.
5. Pupils should make any cheques for driving lessons payable to their Instructor, not Driving School Manchester, and will only be accepted with a valid cheque guarantee card.
6. Driving School Manchester and its Instructors reserve the right to change the hourly lesson rate at any time for new driving lesson bookings. Instructors should ensure that they provide reasonable prior notification to Pupils.
7. Pupils and their Instructors must pre-agree the duration of any driving lesson(s). If for any reason outside the Instructor’s control it is not possible to deliver the full duration of a driving lesson, any remaining time will be added to a later driving lesson. It is the responsibility of the Pupil to ensure that this is logged within the pupil handbook or through another written medium.
8. Instructors reserve the right to rearrange lessons at short notice in the event of mechanical breakdown or other difficulty outside their control.
9. Pupils must pass the DVSA eyesight check before starting their driving lessons. Instructors are required to cancel driving lessons should Pupils fail this assessment.
10. Instructors are at liberty to refuse to proceed with a driving lesson if he or she has reason to believe that a Pupil is in any way under the influence of alcohol or drugs.
11. Instructors will endeavour to teach their Pupils the correct driving skills according to the recommended syllabus issued by the DVSA within the minimum number of driving lessons required.
12. Pupils should be aware that their Instructor’s primary objective is to promote road safety and in doing so, they may be required to take control of the vehicle. Instructors will make every effort to instruct Pupils to the highest standard but can in no way be held liable for any errors that Pupils may make whilst driving unaccompanied by their Instructor, either before or after passing their driving test.
13. The Instructor will accept no liability for accidents, injury or damage to any Third Party caused by the Pupil’s recklessness or negligence during a lesson.
14. Driving tests may only be arranged with the prior agreement of both the Instructor and the Pupil.
15. Instructors reserve the full right to withhold the use of their tuition vehicle for a driving test.
16. Pupils must make a payment to their Driving School Manchester Instructor directly for use of their tuition vehicle and time spent travelling to and from the test centre for a driving test. Payment for sitting a practical driving test is paid directly to the DVSA, however this does not include the use of a tuition vehicle.
17. Any complaints are to be dealt with in accordance with the ADI (Approved Driving Instructor) Code of Practice.
18. If the Pupil consents, the Instructor may take photographs / videos of the Pupil after their Driving Test and request a Customer Review. The Pupil will receive the review request via SMS or email sent by either the Instructor, Driving School Manchester, or Third-Party Review companies such as Trustpilot.
19. Nothing in these Terms and Conditions will affect any statutory rights you may have as a consumer.
20. Instructors may set their own additional driving lesson terms and conditions for their Pupils, beyond those stated here. These will only be valid should the pupil physically sign an agreement to them.
21. Driving School Manchester reserves the right to change and amend these Terms and Conditions at any time without prior notice. In the event that any changes are made, the revised Terms and Conditions shall be posted on billplant.co.uk

Address : Manchester